2010
Bachelor of Science in Office Administration
Partido State University
More Info About Me
Hello there! I am your hardworking and resourceful Virtual Assistant, dedicated to providing exceptional support to clients and optimizing workflow efficiency. My passion lies in delivering top-notch assistance that exceeds expectations.
I am able to handle multiple tasks on a daily basis with such a dependable attitude who is great at time management. I use a creative approach to solve a problem and am also energetic to learn new skills. I am self-motivated and cheerful customer service professional with over 5 years of experience helping customers navigate accounts, resolving products and services concern.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2024
VXI Global Solutions
(AT&T – Technical Support)
Resolving the customer's technical problems in their service like internet,
home phone (VOIP), and TV. Processing payment, help the customers regarding the
problem on their email and answers their queries.
May 23, 2024
-
March 18, 2025
VXI Global Solutions
(Chat Support)
Answering customer's queries, sending email, helping the customer with logging on their account, filing dispute, and creating tickets for escalation.
2019
-
2022
VXI Global Solutions
(PayPal – Customer Service)
Answering customer queries, sending email, processing dispute, claims, and
unauthorize charged, and verifying customer's account.
2019
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2019
Inspiro
(1800Flowers.com - Customer Service)
Answering Customer queries, place an order, and file a dispute
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.