Bachelor of Science in Office Administration
Partido State University
Hello there! I am your hardworking and resourceful Virtual Assistant, dedicated to providing exceptional support to clients and optimizing workflow efficiency. My passion lies in delivering top-notch assistance that exceeds expectations.
I am able to handle multiple tasks on a daily basis with such a dependable attitude who is great at time management. I use a creative approach to solve a problem and am also energetic to learn new skills. I am self-motivated and cheerful customer service professional with over 5 years of experience helping customers navigate accounts, resolving products and services concern.
Partido State University
Resolving the customer's technical problems in their service like internet,
home phone (VOIP), and TV. Processing payment, help the customers regarding the
problem on their email and answers their queries.
Answering customer queries, sending email, processing dispute, claims, and
unauthorize charged, and verifying customer's account.
Answering Customer queries, place an order, and file a dispute
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Support in building a pipeline of leads to meet business plans, quotas and company objectives.