2012
COMPUTER SECRETARIAL (VOCATIONAL)
ACCESS COMPUTER COLLEGE
More Info About Me
I am a highly motivated individual who thrives on setting and achieving goals. With almost a decade of experience working in contact centers, I have honed my skills in communication, customer service, and problem-solving. As a fast learner and team player, I enjoy collaborating with others to achieve common objectives. I am passionate about personal growth and am always looking for new opportunities to challenge myself and develop new skills
My Skills and Competencies
Social Media Management
Content Creator
Video Editor
Certificates
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My Experience and Education
2020
-
2023
GC Services International
(Account Associate)
• Schedule appointment/s for vaccines
• Create report for the associates Covid case
• Take order/s and resolve customers concern on the phone and do refund/s.
2020
-
2020
AGS Global Solutions
(Collection Specialist)
• Contact the debtor to settle the debt.
• Offer a flexible payment arrangement and process payments
2018
-
2019
VXI OUTSOURCING INC.
(Technical Support / Sales Representative and Billing Representative)
• Addressed customer’s technical issues over the phone
• Schedule a technician visit
• Responded to billing concerns and updated payment method
• Processed orders, credits, payments and returns
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.