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Bachelor of Science in Hotel and Restaurant Management
University of Mindanao
More Info About Me
I'm currently living in New Zealand with my husband Grant, and our crazy Labrador Thor.
I studied Hotel and Restaurant Management at the University of Mindanao in my Hometown Davao City Philippines.
My experience in customer service has given me skills that can benefit business owners like you. With me handling your business, I want you to concentrate on what you love, and I'll take care of the rest.
My greatest passion is making connections with other people. I believe that this is the most important aspect of being your virtual assistant. I'm eager to talk with you about how I can support you in discovering your passion.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
Easy Turf NZ
(Social Media Manager, Admin Assistant)
Manage Facebook Page, Invoicing, Quotations
2022
-
2023
Egan's Bootcamp
(Lead Nurture Specialist)
Specialized in lead nurturing with a goal of converting sales leads into customers.
Responsible for handling all inbound traffic, converting that traffic into new leads and providing regular reporting activities.
Utilize CRM database to track and manage leads and candidate status in the sales process and engage inactive and active prospects.
2020
-
2021
Urenui Four Square
(Retail Assistant)
Customer Sales Assistant
2009
-
2010
Sutherland Global Services
(Customer Service Representative)
Handles inbound calls with courtesy and professionalism.
Answers inbound calls and effectively respond to customer inquiries
Ensures the resolution of clients concern.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies products and services by developing copy for websites, social media, marketing materials.
Customer Service
Answering phone calls, addressing customers’ questions about products and services, and processing payments or returns.
CopyWriting
Produce engaging, clear text for different advertising channels such as websites, print ads and catalogs.
Lead Generation/ Nurture
Specialized in lead nurturing with a goal of converting sales leads into customers.