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Bachelor of Science in Information Technology
Pateros Technological College
More Info About Me
I am an IT graduate with extensive call center experience.
I have a Bachelor's degree in Information Technology and have had experience in customer service, and technical support for 3 years.
I have a strong background in customer service and technical support. I am able to effectively communicate with customers and colleagues, as well as resolve issues quickly and efficiently, and the ability to quickly learn and adapt to new technologies.
I am also proficient in Microsoft tools and G Suite applications. I have completed several courses related to these tools, such as Excel, Word, PowerPoint, and Outlook. These skills have allowed me to better manage my time and maximize efficiency in tasks.
Overall, I am confident in my ability to provide excellent service. I am eager to apply my knowledge and skills to any new challenges that may come.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Movate
(CSR)
Customer service representative
2020
-
2021
Telus International
(TSR)
Technical Support for a website hosting company
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.