2023
Bachelor of Science in Electrical Engineering
Bohol Island State University
More Info About Me
I am a detail-oriented Virtual Assistant with hands-on experience in customer engagement, social media management, and administrative support. Through my freelance and corporate roles, I’ve helped improve customer satisfaction by delivering fast, friendly, and solution-driven communication via email, chat, and social media platforms.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2025
Muramoto Audio-Visual Philippines Inc. (MAPLE)
(Facility Engineer)
Addresses the maintenance and improvement needs of MAPLE’s general facility
Facilitates the evaluation of the general condition of all facility equipment (electrical system) propose improvement as needed.
Oversee EUCON programs of MAPLE and assists MAPLE’s OHS implementation program
Prepares and implements preventive maintenance plans for facilities and equipment.
Investigates equipment abnormalities and facilities troubleshooting and repairs.
2022
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2023
Freelance
(Social Media and Customer Support Representative)
- Responded to customer inquiries via email and social media platforms (Facebook/Instagram), resolving issues efficiently.
- Managed comment moderation and engagement to improve customer experience.
- Collaborated with the team to troubleshoot issues and provide tailored solutions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.