2017
Alternative Learning System
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More Info About Me
As a versatile and efficient virtual assistant, customer support representative, and bookkeeper, I bring a comprehensive skill set to assist businesses in achieving their goals. With expertise in managing administrative tasks, handling customer inquiries, and maintaining accurate financial records, I am equipped to provide seamless support across various domains. I excel in multitasking, problem-solving, and maintaining a high level of professionalism in all interactions.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2023
Issuer Direct Corporation
(Accounting Assistant)
-Support the accounts payable and accounts receivable processes.
-Collaborate with team members and other departments to resolve accounting discrepancies or issues.
-Perform general administrative tasks, such as filing, data entry, and document management.
-Stay updated on accounting principles, practices, and software to enhance job knowledge and efficiency.
2022
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2023
Coffee Direct
(Virtual Office Secretary (Voice & Non-Voice))
-Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
-Make outbound sales calls to our current customers
-Data Entry
-Manage Inbound Calls and take note of any customer complaints or concerns
-Invoicing
-Send Invoice and Statements
-Account Receivable & Payables
-Enter Credit Card Charges
2022
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2022
TRUE OFFERS USA
(Cold Caller/ Lead Admin (Voice & Non-Voice))
-Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
-Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors.
-Served as a friendly and helpful first point of contact in the front office.
-Maintained work logs for office employees.
-Assisting in prospecting seller leads to see if they are interested in selling their property
-CRM & Data Management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.