2015
Bachelor of Science in Information Technology
STI College Cubao
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2021
24.7]A.I
(Customer Service Representative)
• Worked for Kohl’s
• Assist customers with exchange, return or refund of their order.
• Place orders for them if they request it.
• Educates them of exchange, return or refund policies and timeframes.
2020
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2021
Concentrix
(Customer Service Representative)
• Worked for Nike EU
• Assist customers with exchange, return or refund of their order.
• Inform them of new products or promos.
• Place orders for them if they request it.
• Educates them of exchange, return or refund policies and timeframes.
2020
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2020
New Fields Exhibitions, Inc.
(Data Researcher)
• Search leads in the internet and input it in database.
• Send invitations with brochure and registration form to leads via email.
• Report to Supervisor when leads are interested.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.