2007
BS Nursing
Mindanao Medical Foundation College
More Info About Me
I’m a professional Virtual Assistant with extensive experience in Talent
Acquisition/Recruiting, Research, Data Entry, Lead Generation, General VA, Customer Care
- Excellent communication and interpersonal skills; can effectively coordinate
with people from different levels.
- Ability to multi-task in a fast-paced environment with minimum supervision and
consistently meet deadlines
- Highly organized and dedicated, with a positive attitude
- A Team Player with Leadership capabilities
- Flexible and eager to be trained
- Critical thinking and problem solving
My Skills and Competencies
Social Media Management
Amazon
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2022
Green Building Education Services (GBES)
(Virtual Assistant)
A. Customer Care and Admin Tasks
Email Correspondence
WordPress and Learning Management System (LMS)
- Account Verification
- Reset Password
- Removal of CE Duplicates
- Import Scholarship requests
- ADD new user / Invites
- Deletion of customer account
- Add / Remove GBES materials from customer account
- Cancelation of Purchase Order, Subscription or Renewal
- Refund to customer
- Create Coupon Code
Trello Board
- Monitor and Update different cards on the CC Trello Board such as
customer concerns & follow ups, list of customer inquiries for Master Classes,
running and upcoming promos
- B2B board
ZoomInfo
- Lead Generation (provided more than 1,000 leads in 2021)
- Prospects and Follow Ups
CRM
- Generation of CE Roster
- ADD / Deletion of CE credits from user account
- Extension of Practice Test and Webinars
- Pullout usage report
LinkedIn Connect
- Reach out and connect with customers through LinkedIn
LOOM Video
- Provide a video for a quick instructions, questions or follow up on tasks
B. LiveChat
- Chat and assist customers promptly through LiveChat
2017
-
2019
Suyen Corporation
(Store Supervisor)
Oversee Staff oversee all the professional activities of the store’s floor sales
Meet Financial Goals
Maintain Inventory
Maintain Sales Floor
Customer Service
Record Keeping
2016
-
2017
Personal Collection Direct Selling Inc.
(Business Development Officer)
Supervise all dealers and introduce marketing strategy/plan
Facilitate and/or conduct Leadership, Product, Power Trainings to all dealers
and managers
Facilitate Dreams Fulfillment Day (Graduation) of dealer managers
Supervise staffs and monitor stocks, booked sales, paid-ins, recruitments and the
like
Facilitate Opportunity Meetings in every Barangays and at Authorized
Recruitment Centers
Develop innovative strategies for retention of fallouts and inactive dealers
Respond to queries and complaints from clients as regards the company’s
products
Develop business proposals for existing and new customers
Engage in market research and come up with innovative presentations for the
trainings
Prepare and facilitate PowerPoint presentations including sales, promos,
discounts and the like
Analyze current and past expense budgets, sales, product deficiencies
Explain to potential customers about the various benefits offered by company
products or services
Respond to queries and complaints from clients as regards the company’s
products
Prepare weekly budget (marketing) and track expenses relating to the budget
Develop comprehensive knowledge about the business and its development
practices, its marketing activities, prospective clients, and the trends for the
industry
Supervise database or profile of client relationship management and utilize the
result to manage customers
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Amazon VA
Assistant to ensure that your online web store runs smoothly, be it is inventory sorting or order processing.