2020
Bachelor of Science in Hotel and Restaurant Management
Lourdes College
More Info About Me
Hi I’m Jhyka a detail-oriented and organized individual with a passion for efficiency and creativity. I have experience in managing my own small business, which has helped me develop skills in time-management, customer service, and problem-solving. I’m always eager to learn new things and improve my skills to provide the best in everything I do.
My Skills and Competencies
Video Editor
Email Marketing & Design
Social Media Management
Graphic Designer
Social Media Marketing Strategies
Content Creator
Certificates
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My Experience and Education
2023
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2024
The Neighborhood & Roasters and Apostrophe Cafe
(Barista and Baker)
Managed a commissary while working as a baker, overseeing inventory, maintaining stock levels, and ensuring efficient operations. Specialized in pastry innovation to enhance product offerings and attract customers. As a barista, developed expertise in coffee preparation, flavor profiling, and maintaining quality standards under pressure. Focused on customer satisfaction by ensuring consistency in taste and presentation. Balanced multiple responsibilities, demonstrating strong organizational, problem-solving, and creative skills in a fast-paced environment.
2021
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2022
AdventureLand, SM Premeir
(Attendant and Cashier)
Managed daily operations in a playground setting, assisting parents with inquiries and ensuring a safe, engaging environment for children. Handled transactions, coordinated activities, and facilitated smooth customer interactions. Developed strong communication skills by addressing concerns, providing information, and creating a positive experience for both children and parents. Adapted to a fast-paced environment while multitasking between customer service and operational tasks.
2020
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2021
Thirty First Bistro Restaurant
(Cashier and Server)
Experienced in customer service and administrative tasks, handling transactions with accuracy while maintaining detailed financial records. Skilled in managing inquiries, resolving concerns, and ensuring customer satisfaction through effective communication. Adept at multitasking in fast-paced environments, coordinating orders, tracking inventory, and organizing daily operations efficiently. Strong ability to collaborate with teams, streamline processes, and adapt to various tasks, making operations smoother and more efficient.
My Services
Email Marketing & Design
Engaging email campaign design with compelling copy, strong CTAs, and a clean layout to boost conversions.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Graphic Design
Graphic design services for branding, social media, and marketing materials with high-quality, creative visuals.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Video Editor
Elevating your content through clean, professional video editing—done with grace and skill.