Hey I am Kenny

More Info About Me

You may be confident that I will fulfill your deadline and protect the privacy of your information because I am an experienced professional with integrity and a strong work ethic. I am able to use fresh, practical approaches to data entry and I recognize that useful, current, and correct data is the only kind that matters. It would be a pleasure to collaborate with you and hear from you.

Kenny T. Cruz
Marikina, Philippines
Freelancer
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My Skills and Competencies

Customer Service
SEO Specialist
Data Entry
Content Writer

Certificates

PRO VA Trainee
GVA Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
HRM

STI College Marikina

May 5,2024 - Current
Integrated Digital Marketing
(Virtual Assistant/Social Media Manager)

• Create pins for Pinterest posting
• Create captions and hashtags for social media posting
• Canva, ChatGPT and Val Town - for editing images
• Social Bee - social media management tool
• WordPress—for editing blogs and optimizing in Yoast

January 2024 - January 2025
Subcontractor
(PART TIME Admin/Billing VA)

• Checking Psychologists appointments in Halaxy and Zanda (previouslyPowerDiary)
• Processing payments in NAB and Halaxy
• Generating unpaid invoices report from Halaxy
• Processing Medicare rebates and sending NDIS Self/Plan managedinvoices to clients
• Organizing files in Google drive folders
• Follow up with clients through email/sms on unpaid invoices

2022 - 2024
Radius Global Solution
(Customer Experience Agent)

• Customer Service - resolving inquiries thru calls and emails
• Processing proposals for payment relief program enrollment
• Enrolling accepted proposal
• Database Management
• Reviewing customer payments CUBS
• Updating account information in CUBS
• Reviewing account if eligible for program completion
• Email management

2020 - 2021
Lartizan Corp.
(Baker/Cashier)

• Measuring exact amount of ingredients
• Prepares, produces, and bakes pastries, breads, rolls, loaves and desserts.
• Makes end of day report
• Keep reports of transactions
• Process returns and check to see if items are damaged
• Provide excellent customer service to ensure satisfaction
• Handle cash, credit, or check transactions with customers

2018 - 2019
85 Degrees Fresh Bakes and Brews
(Baker)

• Measuring exact amount of ingredients
• Prepares, produces, and bakes breads, rolls, loaves, and desserts.
• Maintain, sort, and cleans baking equipment
• Makes end of day report

My Services

Customer Service

Handle consumer complaints, offer suitable solutions, and follow up to address any problems that may arise.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

SEO Specialist

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Marikina,
Philippines


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