Hey I am Jhorelle

More Info About Me

Hi, My name is Jhorelle, I would like to keep it short and simple. I don't want to complicate things. It’s not working hard, it should be working smart. I’ve been in the BPO industry for more than 5 years, I did Appointment setting, Cold calling, Outbound, inbound, customer service/technical support, and Lead generation. I can say that my forte is will be in sales as I have helped a lot of companies grow their businesses by selling their products over the phone. I have worked with many clients from Australia, the U.K, and the U.S.

Jhorelle Mendoza
Angeles City, Pampanga, Philippines
ellerohj@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Appointment Setting
Lead Generation
Sales Representative
Customer Service
Intake Specialist

Certificates

Social Media Management Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
May 2013 – May 2014
Culinary

Le Roux Culinary Academy

Undergraduate
BS Information Technology

Information Technology (Undergraduate)
Holy Angel University
Angeles City, Pampanga
June 2009 – April 2010

2007
Secondary

Secondary:
Angeles City National High School Special Science Class
Angeles City, Pampanga
June 2003 – March 2007

Aug 2021 - Feb 2022
HAPPY BPO - Outsourcing/Offshoring
(Appointment Setter/Team Lead)

Provide support to the company’s sales team by calling prospective clients and scheduling appointments for them to speak with a salesperson.
• Answer inbound calls, place outbound calls, email clients, keep accurate records and provide general administrative support.
• Sell the services and solutions that the company/manufacturer offers.
• Maintain and grow a strong client base.

Dec 2021 - June 2022
Gento - Hospital & Health Care
(Sales Development Rep)

Gathering Potential leads, cold calling, email, and marketing. Saving contact info/facilities on CRM. Calling to follow up on existing facilities to ask for shift needs. Includes sending emails to follow-ups, outbound calls, and inbound. Doing lead mining for potential facilities. Make sure to gather accurate and precise information. Provides administrative and customer support to maintain strong relationships with existing clients.

Jul 2019 - Jun 2021
Australian Outsourcing desk - Outsourcing/Offshoring
(Account executive/Consultant)

Generate leads, cold calling and doing sales at the same time. -Calling potential leads to inform about the benefits they can get for having the system. - Obtain Clients information for future preference - Email and Marketing - Appointment setting - Lead generation

My Services

Appointment Setting

Schedules consultations between sales staff and clients, ensuring that important meetings are booked for the sales team

Lead Generation

Provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectiv

Customer Service

Help customers with complaints and questions, give customers information about products and services, take orders, and p

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Social Media Management

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Angeles City, Pampanga,
Philippines
Email :
ellerohj@gmail.com


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