Bachelor in Elementary Education
Central Philippine State University
Consistency and a distinct objective in every work are essential for progress, in my opinion. I enjoy giving my full concentration to producing outputs and ensuring that, at the end of the day, I can finish my tasks. I have more than 5 years of experience in the BPO sector, which has helped me get a better perspective on everything. I made the decision to alter my profession and concentrate on my love of working as an independent virtual assistant, social media manager, and graphic designer. I am a goal-oriented individual that is committed to taking a rigorous approach to my job and ensuring that any output prior to completion will be of the highest quality. I am also very detail-oriented. I take the initiative to complete activities that I believe will benefit the company and am able to provide suggestions for changes and innovations as I go. I consider integrity, honesty, and responsibility to be the cornerstones of who I am, both as a person and as a virtual assistant.
Central Philippine State University
Answering inbound and outbound calls for customer service and technical support.
Answering support tickets, emails, and live chat. handling several chats at a time.
*Email Support
*Data Entry
*Microsoft Office (Word, Excel, and Powerpoint)
*Content Creator
*Graphic Design
*Data Entry
*Microsoft Office (Word and Excel)
*Digital Marketing
*Greeting and assisting customers
*Maintaining the inventory of products on store shelves
*operating the cash register and running credit card transactions.
*Data Entry
*Microsoft Office (Word and Excel)
*Conversion tracking
*Costumer listing
*Email Support
*Data Entry
*Microsoft Office (Word, Excel, and Powerpoint)
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Promote your company, aid in the sale of goods or services, create awareness, and boost website traffic.