2017
Bachelor of Science in Business Administration Major in Accounting Management.
University of Batangas
More Info About Me
I'm a freelancer who loves to watch anime and some netflix series. I love playing badminton during my free time and going place to places. I am setting up my ultimate goal to achieve financial independence through freelancing.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2021
ESHIPPER
(APPOINTMENT SETTER)
•act as an ambassador for the business, and promote the center and its products.
• responsible for making outbound calls on a daily basis using data provided.
• To work closely with the Sales Manager and Sales team to ensure leads are generated within various
business sectors
• convert the calls to new business leads from Amazon and Linkedin.
• deal with clients in a professional manner at all times aligned to our brand values
• Researching organizations and individuals to find new opportunities using Linkedin and Helium10.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Setting appointments with Various business owners from Amazon.
2021
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2021
ARK FACILITIES
(BUSINESS DEVELOPMENT EXECUTIVE)
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.
• Created strategic and tactical sales initiatives for forward planning to meet key objectives.
• Streamlined operations by delivering recommendations for knowledge-based processes and procedures.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.
2017
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2021
THE RESULTS COMPANIES
(CUSTOMER SERVICE REPRESENTATIVE)
• Maintained confidentiality of bank records and client information, directed specific questions to appropriate branch personnel and exceeded customer service satisfaction ratings.
• Recognized by management for providing exceptional customer service.
• Leveraged customer service and consultative sales techniques to exceed sales benchmarks, resulting in increase over expected sales targets.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Generated client retention rating by negotiating product pricing, freight rates, delivery and payment terms to beat competition.
• Drove client retention by increasing savings opportunities and identifying premium discounts. Increased client retention through loyalty rewards and incentivization program.
• Compiled and archived signed sales agreements, client cost confirmations, invoicing and cash receipts.
• Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics, increasing client base.
• Processed customer credit applications for management review to promote increased product sales and growth of customer base.
• Organized invoice and cash receipts, sales agreements and client cost confirmations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.