2015
Information Technology
ACLC TANAUAN
More Info About Me
Hey I worked in a BPO industry and I have been providing my services for a few years including my previous jobs outside the BPO but somehow related to costumer service.I have great attention to organized work in a professional manner and deliver work fast. I do anything possible to turn the feed scrolling people into your customers. I do that by using marketing skills. When you work with me, you will get fast response, clear communication and detailed reports. I have a creative eye for visual aesthetics and layout. I provide specific and detailed Web Research, Data extraction Data Entry, File conversions and other virtual assistant tasks.A pleasure to meet you! multitasking and being able to switch works quickly.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
10/23/2023
-
99/99/99
Carelon Global Solutions
(Customer Care Representative)
Customer Service focusing on Assisting providers verifying Insurance eligibility,benefits,claims and Prior Authorization.
2022
-
2023
Teleperformance
(Customer Service Representative (Upskilled twice))
Do inbound and outbound calls for the consumer about their Credit,Credit Report,disputes,and SSN protection
2018
-
2020
Hancom SPI
(MOVER/ENCODER)
encoding all the data for the fixing items
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.