Hey I am Jhon Darell

More Info About Me

Hi, I’m Darell. My journey blends precision, creativity and adventure. By day, I drive results, with each new project, I weave a narrative of innovation. By night, when not crafting solutions, you’ll find me immersed in online gaming, savouring global cuisine, and uncovering hidden travel gems.

Jhon Darell Bosi
Cagayan Valley, Philippines
jhondarellbosi@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Data Entry
Appointment setting
Customer Service

Certificates

General Virtual Assistance Training
Medical Virtual Assitant Training
ENGLISH PROFICIENCY

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021
Diploma of Leadership and Management and Advanced Diploma of Leadership and Management

Australian Institute of Entrepreneurship

2012
Bachelor of Science in Biology

Cagayan State University

2019
Certificate 3 in Individual Support

Bendigo Livous Training Institute Ltd

2025 - 2025
American Income
(Appointment Setter)

As an appointment setter, I am responsible for reaching out to potential clients, qualifying leads, and scheduling meetings for the sales team. I handle outbound calls, and follow-ups to ensure appointments are set efficiently and professionally. I also keep detailed records in the CRM system, manage calendar coordination, and support the sales process by communicating important lead information to the team.

2022 - 2024
Lyndoch Living Ltd
(Personal Care Assistant)

Assisting clients with activities of daily living such as helping with meals and drinks, toileting, grooming, including maintaining the dignity and privacy of each resident and responsible for writing progress notes. Reporting to RN any changes in clients physical condition, behaviour or appearance.

2022 - 2024
Mercy Place Health
(Personal Care Assistant)

Assisting clients with housekeeping task including and preparing meals, feeding, changing linens, cleaning, making beds and tidying rooms and wardrobes.

2019 - 2022
Arcare Pty Ltd
(Personal Care Assistant)

Help clients remain engage and enriched- mentally, physically, socially, spiritually, and emotionally- with required assistance. Performed assigned duties in an accurate and timely manner, and demonstrate flexibility in meeting the needs of the clients.

2017 - 2019
PayPal - Australia
(Financial Customer Support)

Proactively guide and address customer questions regarding but not limited to; PayPal products, Resolution Centre, Purchase Protection, Seller Protection, Claims Management Products, Chargeback Policy, Procedures and complete issue resolution.

2016 - 2017
Teletech (Telstra)
(Technical Support Representative)

Assisting customers with product and pricing information, and proving quality customer service which includes maximizing and achieving sales and performance targets.

2014 - 2016
Convergys (Comcast)
(CSR and Tech Support)

Interacting customers through email and phone call which follows troubleshooting guides, researching and identifying problems, and diagnosing and fixing issues.

2012 - 2014
Sitel ( SiriusXM Canada)
(Customer Service Representative)

We provides customer support and resolves non- routines issues with clients products or services. This include troubleshooting IT-related with SiriusXm applications for online services and vehicle data.

My Services

Appointment setting

Help businesses connect with qualified leads and streamline their sales process.

Customer Service

I offer reliable and professional customer service to help businesses build strong relationships with their clients.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cagayan Valley,
Philippines
Email :
jhondarellbosi@gmail.com


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