2018
Accountancy, Business and Management Strand
University of Mindanao
About Me!
Greetings!
I'm your fired-up virtual assistant, fueled by a hunger for knowledge and a whole lot of passion! I'm all about turning your wildest ambitions into remarkable achievements. From mastering the art of organization to nailing those tricky tasks, I'm your ultimate ally on this exciting journey. When I'm not ruling the digital realm, you'll catch me embracing the great outdoors and savoring life's beautiful moments. So, let's forge ahead together, making every dream a reality and unlocking a world of endless possibilities! Let's rock this adventure of growth and success!
My Skills and Competencies
Data Entry Specialist
Graphic Designer
Facebook Ad Manager
Appointment Setter
Lead Generator
SEO Content Writer
SEO BackLiner
Customer Service Representative
Certificates
×
![]()
My Experience and Education
2013
-
2023
FREELANCE
(Data Entry and Content Writing)
In my high school days, I was not just your average student! As the student council chairman, I took charge of managing crucial files for my fellow students, making sure everything was well-organized and running smoothly. But that's not all! I was also dazzled as an editorial writer for our vibrant school publication, IHAN's Spectrum," for three thrilling years. From record-keeping to crafting captivating stories, I was on fire, leaving a mark that'll be remembered for ages!
I'm super stoked to be a helping hand for my awesome younger siblings as they rock their high school and elementary adventures! From tackling academic assignments to handling paperwork, I'm their go-to guru. I get all fired up when it comes to mentoring them, sharing every bit of wisdom and knowledge I picked up along my epic educational journey! Together, we're unstoppable!
2023
-
2023
FREELANCE
(SEO)
For the last 3 months, I've been mesmerized by my friend's journey as I helped her a freelance SEO expert. Inspired and excited, she nudged me to take a leap into the world of virtual assistance, and boy, am I glad I did! I aced the VA session and proudly earned my certificate as a top-notch General Virtual Agent. Now, armed with knowledge and enthusiasm, I'm thrilled to dive into this fantastic job and serve amazing customers like you! Let's rock this virtual adventure together!
2022
-
2023
Sutherland
(Billing and Technical Chat Support)
In the action-packed world of DIRECTV Stream, I shine as their supercharged Billing and Technical Chat Support agent! Armed with lightning-fast live chat skills, I'm the go-to guru for billing and technical inquiries. My mission? To help customers decode their bills, conquer payment hiccups, and customize their accounts with ease. But that's not all! I'm also a tech wizard, zapping away technical glitches, mastering device setups, and blasting through streaming hurdles. With me by your side, expect nothing less than seamless streaming awesomeness! Get ready for a streaming adventure like never before with DIRECTV Stream!
2019
-
2021
Ibex global Solutions
(Combined Billing Specialist)
Welcome to the world of seamless billing magic, where I, the AT&T Combined Billing Specialist, work my enchanting powers! From billing tasks to consolidating services. Consider me your ultimate guru for all billing inquiries, ensuring your experience is absolutely extraordinary! Say goodbye to the hassle of multiple bills and hello to a single, smooth communication and payment process that'll leave you speechless! And fear not, for any concerns that dare to surface, I'll swiftly wave them away with my expert touch. Your satisfaction is my ultimate quest, and I won't rest until you're utterly delighted! Together, let's embark on a billing adventure like never before!
2018
-
2019
Concentrix
(Amazon Retail Customer Service Representative)
During my time as an Amazon Customer Retail Representative, I had the incredible opportunity to cater to shopaholics like you! As a pro in the field, I took pride in providing top-notch assistance for all Amazon orders. Tracking shipments, processing returns – you name it, I handled it with ease! Making your shopping experience smooth and delightful was my ultimate goal. So, sit back, relax, and let's embark on an Amazon journey that's hassle-free and oh-so-satisfying! Together, we made shopping dreams come true!
My Services
SEO Content Writer
Crafting search-optimized content to boost website rankings and attract organic traffic.
SEO BackLiner
Acquiring high-quality backlinks to enhance website authority and improve search engine rankings.
Graphic Designer
Designing visual concepts, using creativity and software skills, to communicate ideas and captivate audiences.
Customer Service Representative
Assisting customers, resolving issues, and providing exceptional support for a positive experience.
Social Media Manager
Creating, curating, and optimizing content for social platforms, fostering engagement, and analyzing performance.
Data Entry / Web Researcher
Accurate data input & insightful research for valuable findings, empowering decision-making.
Lead Generator
Finds potential clients to fuel business growth.