2018
BS Industrial Technology Major in Electrical
Cebu Technological University
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2022
MANULIFE
(Customer Service Professional)
•Provided high-quality customer service to clients and internal stakeholders
•Answered questions, address concerns, and handle issues related to investments
•Assisted with account maintenance and updates, processed transactions, and provide support to clients members as needed
2019
-
2021
RESULTSCX
(Advanced Tier II Technical Support)
•Provided technical support to customers experiencing issues with cable, internet, and phone services.
•Escalated unresolved customer issues from tier 1 technical support representatives and troubleshoot and resolve a wide range of technical problems.
•Promoted Comcast products and services and make recommendations that meet customer needs.
2016
-
2019
LIVE2SELL
(Telesales Executive)
•Generated new business and revenue through outbound sales calls to potential prospects
•Identified and qualify leads, presented products and services, and closed sales
•Meeting sales targets and objectives set by the company
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.