Hey I am Jhessa

More Info About Me

I am always energetic and eager to learn new skills. I am calm and attentive to details when it comes to my duties and responsibilities. I value respect for each other in the workplace in order to create a friendly and healthy atmosphere as well as the ability to maintain a consistent teamwork mentality. I consider my strengths as long-term planning skills and always try to complete the set task well and within the deadlines. I am a dependable and open-minded person for creative innovations.

Jhessa Joy Diaz
Iloilo City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
SEO Expert
Data Entry
SEO Content Writer
Lead Generation
Email Marketing

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in Cruise Ship Management

John B. Lacson Foundation Maritime University

April 2023 - Onwards
Mereum Media
(Lead Generation/ Appointment Setter)

Understand the target audience and ideal customer profiles defined by the agency or its clients. Identify key demographics, interests, behaviors, or hashtags that are relevant to the agency's offerings.

Conduct thorough research on Instagram to find individuals, businesses, or accounts that match the target audience criteria. Use search functions, explore relevant hashtags, engage in industry-related communities, and analyze competitor followers to discover potential leads.

Evaluate the relevance and potential of each lead based on predetermined criteria, such as their level of engagement, industry alignment, location, follower count, or other relevant factors. Determine if the lead fits the agency's ideal customer profile.

Engage with potential leads through interactions such as liking, commenting, and direct messaging. Initiate conversations, provide valuable information or resources, and build rapport to establish a relationship and generate interest in the agency's services.

Maintain a systematic approach to track and organize the leads you discover. Use tools or spreadsheets to record lead details, contact information, engagement history, and any other relevant data that may help in the follow-up process.

Handoff qualified leads to the appropriate team members for further nurturing or conversion. Ensure timely and effective communication with potential leads, providing necessary information or answering inquiries to move them through the sales funnel.

Adhere to ethical guidelines and privacy regulations when collecting and using lead data on Instagram. Respect user privacy and ensure compliance with relevant data protection laws.

2017 - 2019
Andana Resort- Guimaras, Iloilo City, Philippines
(F&B Assistant Supervisor)

• Oversee food and beverage inventories
• Address any customer complaints or concerns regarding food preparation and menu offerings.
• Manually Inputs menu names and prices to the POS System.
• Managing workflow and training new hires.
• Creating and managing team schedules.
• Evaluating performance of staffs and providing feedback.
• Giving instructions or orders to subordinate employees
• Relaying informations from the upper management to the F&B team through daily work activities and upcoming events.

March 2023 - June 2023
Joy Tecnologies
(SEO Content Writer)

Conduct keyword research to identify relevant search terms and trends that can be incorporated into the content. Optimize the content with appropriate keywords to improve search engine rankings and increase organic traffic.

Produce high-quality, well-researched, and original content that aligns with the client's brand voice, target audience, and marketing objectives. This includes writing blog posts, articles, website copy, case studies, social media updates, and other relevant content formats.

Collaborate with the agency's team to develop content strategies for clients, aligning the content with their marketing goals, target audience, and overall digital marketing strategy.

Assist in developing strategies to promote content effectively across various channels, including social media platforms, email marketing, guest blogging, influencer outreach, and more. Optimize content for social media sharing and engagement.

Review and revise content to ensure accuracy, clarity, grammar, and adherence to brand guidelines. Edit and proofread content created by other team members to maintain consistency and quality.

Work closely with other team members, such as website developers, marketers, and SEO specialists, to ensure content is aligned with the overall marketing strategy and meets client requirements.

2015 - 2016
Hotel Del Rio – Molo, Iloilo City, Philippines
(Cashier)

• Manage transactions with customers using cash registers.
• Collect payments whether in cash or credit.
• Cross-sell products and introduce new ones.
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Process sales transactions
• Answer customer questions about products or services
• Work as a team to meet store sales goals
• Stay up to date on merchandise promotions, advertisements and product information

August 2022 - January 2023
InfinitDeal LLC
(Content Writer)

Produce high-quality, well-researched, and original content that aligns with the client's brand voice, target audience, and marketing objectives. This includes writing blog posts, articles, website copy, social media updates, and other relevant content formats.

Conduct keyword research to identify relevant search terms and trends that can be incorporated into the content. Optimize the content with appropriate keywords to improve search engine rankings and increase organic traffic.

Review and revise content to ensure accuracy, clarity, grammar, and adherence to brand guidelines. Edit and proofread content created by other team members to maintain consistency and quality.

Stay updated with SEO best practices and optimize content to improve search engine visibility. Use relevant on-page SEO techniques, such as meta tags, headings, and alt tags, to enhance content discoverability.

Work closely with other team members, such as website developers, marketers, and SEO specialists, to ensure content is aligned with the overall marketing strategy and meets client requirements.

2014 - 2015
Accenture Inc. – Cebu City, Philippines
(Billing Analyst)

• Address customer complaints and questions
• Support monthly and quarterly audits and clean ups
• Collaborate with other departments to ensure billing accuracy.
• Issue and distribute invoices
• Ensure that clients are billed correctly
• Corresponds with clients and checks invoices
• Reviewing sales sheets to ensure the billing of all sales.
• Preparing reports and meeting billing deadlines.
• Analyzing all billing procedures and maintains monthly reports.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

SEO Expert

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Iloilo City,
Philippines


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