Associate in Hotel and Restaurant Management
Laguna Northwestern College
I'm a results-driven virtual assistant specializing in both real estate and executive support. My meticulous attention to detail ensures the smooth execution of real estate transactions while my adaptability and problem-solving skills provide high-level administrative assistance to busy professionals.
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Laguna Northwestern College
Email Management: Effectively monitor and manage email correspondence, ensuring
timely responses and prioritizing important messages.
Schedule Coordination: Take charge of organizing and managing schedules, including
appointments, meetings, and events, to optimize time and resources.
Lead Qualification and Assistance: Actively participate in the qualification process for
leads, providing valuable support to enhance the efficiency of lead management
procedures.
Appointment Booking: Facilitate seamless appointment booking processes, ensuring
all necessary arrangements are made to enhance productivity and streamline
operations.
Daily Booking Forecast Updates: Provided timely updates to management regarding
daily booking forecasts, ensuring accurate and up-to-date information for effective
decision-making.
Owner Communication: Regularly communicated booking reports to apartment
owners, keeping them informed about reservations received for their respective
properties.
Building Management Coordination: Facilitated seamless communication with
building management and security teams, ensuring coordination for cleaning and
maintenance team visits.
Guest Access Coordination: Managed the process of securing access for guests,
liaising with security to ensure a smooth and secure entry to apartments.
Guest Operations Management: Oversaw daily operations related to guest arrivals
and departures, ensuring a seamless and positive experience for all guests.
Scheduling and Coordination: Developed and maintained efficient schedules for daily
cleaning and maintenance tasks, optimizing resource utilization and maintaining high
standards of property upkeep.
Procurement and Inventory Management: Responsible for purchasing and managing
stocks essential for apartment functionality, ensuring a well-stocked and well-
maintained environment for guests.
Expense Reporting: Compiled and submitted detailed expense reports to
management, providing insights and transparency into operational costs.
Search the Internet for information on a wide variety of topics.
Providing comprehensive administrative support to executives or top-level management.
Assist customers through various channels, such as phone, email, chat, or social media.
Supporting diverse tasks remotely, streamlining operations for increased efficiency and productivity