2015
Bachelor in Secondary Education Major in English
University of Northeastern Philippines
More Info About Me
I am a Freelancer with 4 years of experience working with multiple clients and in BPO or Call Centers. My diverse skills and qualifications make me a valuable asset to any company. I have built my career in a variety of roles and industries, mostly in international companies, where I am comfortable with taking on multiple responsibilities and enjoy the variety of tasks. I possess strong analytical and commercial skills, as well as expertise in IT solutions and proficiency in MS Office and various web-based systems. I enjoy finding solutions to challenging problems to improve business outcomes and am always open to new challenges.
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Real Estate Virtual Assistant
Cold Caller
Appointment Setter
Project Manager
Remote Sales Representative
Certificates
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My Experience and Education
2019
-
2023
Freelancer
(Freelancer)
2018
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2019
Optum
(Customer Service Representative)
Responsible for providing excellent customer service to United Healthcare members, answering questions related to their healthcare coverage, benefits, claims, and other related inquiries. The representative's main objective is to ensure that customers have a positive experience and are satisfied with the services they receive.
2016
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2018
Convergys
(Sales and Service Representative)
Responsible for handling customer inquiries related to AT&T and DirecTV products and services. The representative's main objective is to provide exceptional customer service, increase sales, and retain customers.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.