2013
Bachelor of Science in Office Administration
Pangasinan State University
Are you in search of a dedicated and versatile professional to support your business and help it flourish? Look no further!
I'm Jezza, dedicated to elevating your business with a tailored mix of skills and expertise. With a proven track record as a social media manager for my own Facebook page, I've honed strategies to boost engagement and drive sales in the competitive e-commerce landscape. Coupled with my background in administrative work, where I excel in organizing and executing tasks to meet business objectives, I bring a comprehensive understanding of e-commerce dynamics. With my experience in product listing and product research, I am well-equipped to cater to your diverse needs. Let's connect and make your business thrive!
My Skills and Competencies
E-commerce
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Thriftee by Nathania
(Social Media Manager)
I managed the social media accounts for Thriftee by Nathania, a brand I created and inspired by my daughter. Specializing in selling used clothes, I focused on creating engaging posts that reached a wider audience. I monitored engagement on my Facebook page and crafted captions in line with the brand's style. With a commitment to quick and attentive customer engagement, I built trust and strong connections with my followers, using each interaction as an opportunity to enhance my shop's reputation and customer relationships.
2017
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2019
Department of Health
(Administrative Assistant/Data Controller III)
As an integral part of office administration, I adeptly managed communication flow by receiving and encoding correspondence via our Document Tracking System (DTRAK).
Proficiently consolidated and compiled reports and data sourced from colleagues, utilizing Google Sheets or Excel to ensure accessibility and seamless updating, facilitating efficient data management processes. I efficiently handled various office tasks, from managing calls and emails to organizing documents, compiling reports, preparing meeting agendas, booking travel, and ensuring the legal compliance of documents.
2016
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2017
Fairmode Inc.
(eBay Product Lister)
Proficient in creating product listings with detailed and enticing descriptions, I prioritize delivering exceptional customer support through timely responses and resolutions via chat. Managing orders meticulously, I guarantee accurate and punctual shipments, handling returns and refunds seamlessly. Diligently monitoring order statuses, I ensure buyers are well-informed throughout, collaborating closely with couriers to ensure smooth shipping processes. Customer satisfaction and efficient order management remain at the forefront of my endeavors.
2014
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2016
Goodway International Trading Corp.
(Purchase Order Encoder)
I accurately input product details and prices into QuickBooks, ensuring precise recording of total purchases. I manage printing and filing of purchase orders for invoicing, guaranteeing proper endorsement. My duties also include professional call handling and organizing supplies systematically for easy access, maintaining well-stocked workspaces to prevent disruptions for colleagues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
E-commerce
My meticulous approach to product listing ensures that your inventory is showcased in the best possible light. I handle