BS- Information Technology
Notre Dame of Marbel University
Secondary Education
Notre Dame of Marbel University - Integrated Basic Education Department
Primary Education
Notre Dame of Marbel University - Integrated Basic Education Department
As a top-tier real estate virtual assistant, I have extensive experience and have been commended for quickly mastering processes, navigating CRMs, and excelling in lead nurturing and cold calling. In my role as a customer support representative, I consistently go the extra mile to exhaust all resources to ensure client satisfaction. With these skills and a strong work ethic, I’m eager to contribute to the success of your company.
Notre Dame of Marbel University
Notre Dame of Marbel University - Integrated Basic Education Department
Notre Dame of Marbel University - Integrated Basic Education Department
● Appointment Setting and Calendar Management
● Helps on CRM Management
● Cold calling and Lead Nurturing
● Real Estate Email Campaigns
● Graphic Design and Video Editing
● Answering Inbound and Outbound calls
● Responding to Emails and SMS
● Assisting customers with their Billing Concerns
● Assisting customers with their Technical Issues
● Conducting Bill Adjustments
● Transfer Clients to the Right Department
● Assist Customers with their Online account and Logins issues
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Professional responsible for managing the schedules and communications of key executives in their company.
Handles Business to business company calls and SMS , Answering emails, Appointment Setting and CRM Management