Bachelor of Science in Accounting Management
Batangas State University
Hi, I’m Jeyzelle Castillo, I help businesses to magnetize their audience, strategize the offer and monetize it through highly-converting Facebook Ads. I always aim the best output to help every business grow through new and cost-effective digital marketing like Facebook Advertising.
More so, I’m currently employed as a Customer Care Officer in HMO Industry. I provide high quality customer support after sales duties for my handled accounts.
Batangas State University
• Handled accounts documentation related to HMO (new, renewal and the like)
• Maintained professional and positive attitude while interacting with client’s complaints,
• Quickly process client’s request (benefit enhancements, approvals and account’s changes)
• Providing/Promoting information about our products and services
• Answering inquiries related to their benefits.
• Took initiative to find extra task after assigned duties were completed
• Provide high quality customer service to my handled clients
• Assuring client’s urgency of needs and help were attended
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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