A dedicated virtual assistant with compelling bookkeeping and proven communication skills. Prior to this, I worked as a Customer Service Representative, where I developed my communications skills, professionalism, kindness, creativity, and integrity. I am a member of the Institute of Certified Bookkeepers and have a keen eye for detail. Seeking a position where I can demonstrate my abilities and pursue my passion for accounting and bookkeeping.
Tomas Claudio Colleges
✓ I worked with 5 different businesses to clean their books, update them, prepare FS, and file taxes.
✓ Provide financial advice, and they will be on their way to achieving their financial goals. One of them already has a net worth of P2,000,000 and hopes to surpass it this year.
✓ Working in a timely manner and ensuring that the job is completed as soon as possible with 100% client satisfaction.
✓ Reconciliation, AR/AP Management, Budgeting, and Financial Decision Making were all greatly helped.
✓ Helping over 1,000,000+ Americans and travelers with their phone service concerns and questions.
✓ I gained a 91.66% overall metric score and I am one of the top performers for the year.
✓ I was assigned to chat support, email support, and social media management due to my exceptional multitasking abilities.
✓ As a Subject-Matter Expert, I assisted new agents in expanding their product knowledge.
-Answering questions about internet access.
-Making arrangements for a technician visit.
-Troubleshooting is being carried out in order to resolve the internet problem.
-Assisting customers with their various internet setup requests.
- Post-up-to-date financial transactions. - Track debits and credits for each account. - Generate financial reports.
- Email Mgmt - SMM - Data Entry - Lead Generation - Administrative Works - Cold Calling - Appointment Setter
- Assist in preparing tax returns , individual and business. - Review financials to ensure accuracy in tax preparation.
