A General virtual assistant focusing on bookkeeping and accounting duties for clients remotely, typically through cloud-based software and virtual communication tools. Using my knowledge of accounting principles and software to manage and maintain accurate financial records for businesses and individuals.
I graduated with a degree of Bachelor of Science in Information Technology major in Web and Applications Development. During my 4 years in College, I designed some Website using Adobe XD and Adobe photoshop in logo making. I also designed my own Capstone Project which is a Mobile Application.
• Develop and implement training programs for representatives on customer service best practices, communication skills, and conflict resolution.
• Collaborate with customer service, sales, and marketing teams to ensure that representatives have up-to-date information on products and services.
• Work with representatives to resolve escalated customer issues and complaints in a timely and satisfactory manner.
• Manage the accounts receivable process, including issuing invoices and statements, reconciling accounts, and following up on outstanding payments.
• Monitor credit risk and make recommendations for credit limits and payment terms for new and existing customers.
• Prepare reports on accounts receivable and collections activity for management review.
• Developing and implementing the front-end code for the website using HTML, CSS, and other web design technologies
• Collaborating with clients and team members to understand their needs, objectives, and target audience
• Creating the visual design of a website, including the layout, color scheme, typography, and other design elements
• Choosing colors, typography, and layout to create designs that are visually appealing and effective.
• Adding transitions, music, sound effects, and visual effects to enhance the video
• Reviewing designs for errors before final production
Managing financial transactions, reconciling accounts, preparing financial reports, and assisting with tax preparation.
Monitoring social media platforms for mentions, comments, and messages and responding to them in a timely manner
Search the Internet for information on a wide variety of topics.
Create designs that are visually appealing and effective in conveying a message or promoting a product or service.