2011
Bachelor of Science in Hotel and Restaurant Management
Pamantasan Ng Lungsod ng Marikina
More Info About Me
Looking for a Virtual Assistant that can do Data Entry, Content Posting and Research? My main job is to relieve my clients of menial tasks so they can focus on their primary business activities.
Coming from the hospitality and BPO industry taught me how to have guts and confidence in speaking to different kinds of people and I believe I can use it as an advantage in the freelancing world. I am able to work well under pressure, can multi-task. I am flexible and knows how to develop a solution and be able to come up with a plan when there is a problem.
My Skills and Competencies
Certificates
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My Experience and Education
2020
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2021
Concentrix
(Customer Service Representative)
•As a Customer Service Representative, I am the one who interacts with customers usually thru phone and chat.
• Assisting customers with a variety of technical issues and questions. I am also required to provide information regarding our services and all we offer, as well as up selling when applicable
• Responsible in giving customers accurate and permanent solutions to their concerns and ensures that they are satisfied with the products, services and features.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.