2013
Bachelor of Mass Communication
Negros Oriental State University (Main Campus)
More Info About Me
Hi, I’m Jesu — your reliable, all-around Virtual Assistant for eCommerce, Digital Marketing, and Property Management support.
I’ve been a Virtual Assistant since 2016, and after all these years, I still genuinely enjoy the work I do. Being a VA has taught me more than just tools and tasks — it’s taught me how to adapt, communicate well, and truly care about the businesses I support. I’ve had the chance to work with amazing clients for the long haul — some for as long as 2 to 6 years. And while remote work isn't always permanent, I’ve learned that building a strong, reliable relationship with your client makes a lasting difference.
One of my most defining roles was working closely with a CEO who managed both a digital marketing agency and an e-commerce brand. I supported him across both ventures — juggling admin, customer service, project coordination, and team management. That experience shaped my versatility, leadership, and ability to wear multiple hats with confidence.
Here’s what I can help you with:
Admin support (calendar, data entry, file management)
Email & chat support (customer service with heart!)
Shopify backend support (orders, products, etc.)
Klaviyo email campaigns (basic setup & flows)
Social media content assistance (Canva is my friend!)
Inbox and task management (Gmail, GSuite, Outlook)
Project coordination
To make sure I stay sharp and can bring even more to the table, I recently completed in-depth training in CRM GHL (GoHighLevel) — because upskilling never stops, especially when you’re passionate about what you do.
Outside of work, I recharge through movement and nature. I love joining fun runs and marathons — it's my way of resetting after a busy week. Living on the island of Siquijor, I get to enjoy slow days and beach sunsets with my family. When we’re in the mood for a change of pace, we head to Dumaguete City to enjoy a little city energy.
I bring that same balance, calm, and dedication into every project I take on. If you’re looking for someone dependable, proactive, and easy to work with — I’d love to support you and your business..
My Skills and Competencies
Social Media Management
Customer Relationship Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2024
Reboot Media / Epic Watch Bands
(Project Manager/Customer Support Lead)
I support the CEO by managing high-priority tasks and coordinating projects with our design and web dev teams. I lead the customer service team for our e-commerce operations while also handling backend tasks in Shopify, creating email campaigns in Klaviyo, and supporting marketing and admin workflows. I also help keep the team organized by scheduling meetings, managing calendars, and maintaining SOPs.
2022
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2024
Big Hammer Wines
(Administrative Assistant)
I handle a mix of e-commerce, marketing, and customer service tasks. I manage product listings, email and social media scheduling, and backend updates in Shopify, ShipStation, and Finale Inventory. I also support content creation, blog uploads, SOP documentation, and website QA. From drafting Klaviyo campaigns to researching wine prices and designing graphics in Canva, I help ensure the brand’s operations and marketing run smoothly.
2018
-
2023
Alpha Nation / PureLife Organics
(Customer Support)
I provided customer support for Alpha Nation and PureLife Organics through Zendesk, handling emails, chats, and phone calls. My responsibilities included resolving concerns related to refunds, returns, subscription management, order tracking, and account access. I also assisted customers with placing orders and updating login credentials.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relationship Management
Handling customer inquiries, complaints, and feedback