2015
Bachelor of Business Administration Major in Marketing Management
University of San Jose - Recoletos
More Info About Me
High-performing administrative assistant with a passion for customer service. With 6 years of experience impacting positive organizational outcomes through taking initiative, premium customer service, and empathy. Confident in the ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to being a positive, collaborative, and flexible team member and leader.
My Skills and Competencies
Social Media Management
QuickBooks Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Judelle's Emapanda
(Social Media Manager)
Create a content strategy for the brand on its social media platforms
Schedule daily, weekly, and daily content
Ensure engagement with its followers
Manage, optimize, and maintain account
2019
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2021
Sterling Bank of Asia, Inc
(Sales Associate)
Attends to various queries and requests relating to the opening or the closing of bank accounts
Process time deposit placement or withdrawal
Process the updating of the customer information in the system and ensure the proper filling of documents
Ensure the correctness and validity of information stated in the documents filled by asking for additional documents
Create daily, weekly, and monthly banking reports and ensure proper filling for the closing of books
Attend to phone calls and answer the banking inquiries of clients or route the call to the correct department
2017
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2019
Sterling Bank of Asia, Inc.
(Service Associate)
Handling and processing of cash/check deposits, withdrawals, check encashment, debit and credit transactions, the closing of accounts, and signature or account verification
Accepts and processes various fund transfers and remittance payments
Handles outward clearing operations
Cross-sells bank's products and services
Responsible for balancing branch totals, clearing, preparation, and submission of reports
Acts as a co-custodian of the main cash vault and ATM vault
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.