2014
Bachelor in Secondary Education major in English
Assumption College of Davao
More Info About Me
Hello! I'm Jessica, a Virtual Assistant, Data Entry Specialist, Cold Email Specialist, Web/SEO Content Writer, and Lead Generation Specialist. I specialize in helping startups, small and medium-sized businesses, and entrepreneurs reach their goals and thrive in the digital age. I make sure to provide quality services that are tailored to meet each client's individual needs.
With a passion for driving results and working collaboratively with clients, I have been successful in building effective relationships and providing exceptional customer experiences.
I am passionate about creating content that engages readers, drives lead, and builds brand awareness. As a skilled writer, I specialize in developing unique and creative content that is tailored to the needs of each individual client.
My Skills and Competencies
Web Content Writing
Graphic Design
Video Editing
Research
Social Media Management
Customer Service
Hotel and Flight Booking
Email Management
Calendar Management
Organization
Decision Making
Lead Generation Specialist
Data Entry
Certificates
My Experience and Education
August 2022
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September 2023
Freelancer
(Web Content Writer)
As a Web Content Writer, I was responsible for creating engaging and optimized content for websites and digital platforms. I conduct research, write and edit content, and collaborate with clients to ensure the content meets their goals and objectives. I was also responsible for optimizing the content for search engines and ensuring that it is user-friendly and meets the needs of the target audience. Strong writing and communication skills, as well as knowledge of SEO and digital marketing, are essential for this role.
April 2021
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October 2024
Freelancer
(Cold Email Specialist)
As a skilled Cold Email Specialist, I bring expertise in crafting personalized, results-driven outreach campaigns that resonate with prospects and drive engagement. My experience includes writing compelling email copy designed to capture attention, address prospect pain points, and highlight key benefits, creating a clear path to conversion. I excel in planning and executing targeted email sequences, following up strategically to nurture leads and move them down the sales funnel. With a focus on data-driven insights, I continuously refine messaging and segment lists to optimize campaign performance. My work also involves maintaining organized records, updating CRM data, and analyzing metrics to enhance future outreach efforts. I am committed to delivering effective cold email strategies that build connections and foster long-term client relationships.
September 2021
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August 2024
Freelancer
(Administrative VA)
As an experienced Administrative Virtual Assistant, I have effectively managed a variety of tasks, demonstrating my expertise in CRM management, communication, and organization. I have maintained and updated HubSpot CRM by adding new contacts, eliminating duplicate records, and managing deal stages to ensure accurate data flow and optimized client management. My experience includes sending timely follow-up emails to prospects, drafting and editing professional correspondence, and responding to client inquiries to maintain strong communication and client satisfaction. I’m skilled in scheduling and managing calendars, organizing and maintaining files, and handling ad hoc tasks to support smooth operations. Additionally, I’ve used platforms like Pheedloop and Whova to engage with conference attendees, and I bring strong attention to detail in maintaining customer databases, inputting data into spreadsheets, and updating records. My background also includes assisting with email marketing campaigns and conducting research to support project goals and enhance client relationships.
March 2021
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February 2024
Freelancer
(Lead Generation Specialist/Cold Email Specialist)
As a Lead Generation Specialist, I was responsible for identifying and generating high-quality leads for businesses. I used a variety of online and offline methods, including market research, data analysis, and email marketing to reach potential customers. I also worked closely with clients to understand their unique needs and develop customized lead-generation strategies that deliver results. Strong communication and analytical skills, as well as knowledge of lead generation tools and techniques, are essential for this role.
May 2016
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April 2023
Stella Maris Academy of Davao
(Teacher)
As a Language and Research Teacher, I was responsible for teaching students a foreign language, as well as research skills. I develop and deliver lesson plans that focus on language acquisition, grammar, vocabulary, and conversation practice. Additionally, I help students develop research skills, including how to conduct research, evaluate sources, and write research papers. Strong communication and teaching skills, as well as proficiency in the target language, are essential for this role.
February 2015
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April 2016
Teleperformance Davao
(Customer Service Representative)
As a customer service representative for Expedia Travelocity, I was responsible for assisting customers with their travel needs. I handled inquiries and bookings for flights, hotels, and other travel-related services. I also helped customers with changes to their bookings, cancellations, refunds, and other account-related tasks. Strong communication and problem-solving skills, as well as knowledge of the travel industry and related technologies, are essential for this role.
May 2014
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February 2015
Teleperformance Davao
(Technical Support Representative)
As a technical support representative for Comcast cable boxes, I was responsible for providing assistance to customers with cable box setup, troubleshooting, and maintenance. I worked with customers over the phone and provide guidance on technical issues related to their cable boxes. Additionally, I helped customers with billing inquiries, service upgrades, and other account-related tasks. Strong communication skills and technical knowledge are essential for this role.
My Services
Data Entry
I can handle large volumes of data entry tasks with ease, including formatting, cleaning, mining, and analysis.
Web Content Writer
I create engaging content that's optimized for search engines and tailored to the target audience
Lead Generation Specialist
I help businesses grow their customer base and increase revenue through customized lead generation strategies.
Cold Email Marketing
I offer professional cold email marketing services designed to capture attention, build interest, and convert leads. Wit