2017
Bachelor of Science in Business Administration major in Microfinance (Cum Laude)
Bicol University
More Info About Me
I am hardworking and self-motivated virtual assistant. I have experience in bookkeeping, customer service, and social media management. I work with integrity, sincerity, and professionalism. I have a great passion in working as a Virtual Assistant and I have gathered enough trainings to meet your needs. I am available 24 hours a day. You can put your trust in me and I can assure that I will be able to get your satisfaction.
My Skills and Competencies
Bookkeeping
Customer Service
Social Media Management
Data Entry
Certificates
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My Experience and Education
2020
-
2022
Veronica's Cakes and Food Packages
(Owner/Social Media Manager)
Manages all business operations and social media accounts
2019
-
2019
Teleperformance Phils.
(Customer Service Representative)
Supports customers by providing information, assisting with their bills and responding to complaints through calls, chats and emails.
2018
-
2018
Sykes Asia Inc.
(Technical Support Representative)
Supports customers in connecting their Google devices to the network and assists customers with technical issues through calls, chats and emails.
2017
-
2018
Sutherland Global Services
(Customer Service Representative)
Supports customers by providing information, assisting with their bills and responding to complaints by answering phone calls.
2016
-
2017
Bicol University- College Student Council
(Finance Officer)
Manages the finances of the organization and prepares the financial reports.
My Services
Bookkeeping
Experienced bookkeeper and Certified Quickbooks Online Proadvisor
Customer Service
Maintain a positive attitude and calmly respond to customers' concerns
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.