2010
BS Economics Major in Business
Cavite State University
More Info About Me
Trustworthy, hard-working and dedicated. Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls and providing information to clients.
As a Maintenance Reminder Staff, I take calls from our valued clients and facilitate schedules for any service requests rendered pertaining to maintenance of their respective vehicles. I take Service quotations request and endorsing it to our Service Advisors. Makes follow up calls to the customers whenever needs arise. Record concerns, raise and report to the Service Manager or Reception Head to take immediate action and countermeasures. I also do marketing promotions when calling customers, advise them of our internal and Toyota Motor Philippines (TMP) promos and other Toyota products and services. Through these, I am contributing in the attainment of Service sales target. I take part in retaining lots of customers.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2012
-
2023
Toyota Manila Bay Corporation assigned in Toyota Dasmarinas Cavite
(Service Admin – Maintenance Reminder and Appointment Staff)
Responsible for reminding customers of the maintenance check-up of their vehicles, provides estimated cost and offers service appointment to the clients.
2010
-
2012
Toyota Manila Bay Corporation assigned in Toyota Dasmarinas Cavite
(Marketing Professional)
Perform sales activities that involve generating and developing accounts, assisting clients on their needs and requirements, preparing documents and reports, releasing and delivering units to clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.