Bachelor of Science: Accounting Technology
Holy Angel University
I started my job as a Collections Specialist five years ago. I am responsible in performing collections activity for the company. I used to work as General Manager/Loan Officer for a privately owned lending company from 2014-2017. I also acted as an Executive Assistant to the President at the time, and I really loved the job.
For the year 2022, I plan to be more productive of my time hence, I enrolled for this training as a Virtual Assistant. I am very focus, detailed-oriented, multi-tasker, and hard working with my job. I see to it that I rise to the occasion and deliver my absolute best every working day and I am looking forward to what is in store for me as a future VA.
Holy Angel University
• Used probing techniques to determine debtors' reasons for delinquency.
• Negotiated to collect balance in full.
• Researched accounts and completed due diligence to resolve collection problems.
• Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
• Responsible for overseeing the day-to-day operations of the company.
• Processed loan applications and conducted interviews for loan applicants.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Greeted arriving visitors, determined nature and purpose of visit.
• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
•Acted as the Executive Assistant to the President.
• Prepare lesson plans accordingly.
• Challenged and engaged students through in-depth lectures, debates and discussions and literary subjects.
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Can provide top-notch service as a Virtual Assistant