Associate in Computer Technology
College of Sciences, Technology and Communications Inc.,
Are you looking for a reliable Professional Virtual Assistant and Social Media Manager? Hi, I'm Jessa, and I'm the one that you're looking for! I'd love to help you with your business, and I can assure you that I'll be your best asset.
I have always believed that growth necessitates consistency and a defined purpose in all tasks. The only thing important to me is "Trust" when working. The primary thing that makes the company grow and more successful is trusting each other. I can assure you that I will do my best to help your company.
I also have 3years+ of work experience in customer service. I can support customers via calls, email, and chat. I am familiar in CRM Tools, especially in Zendesk. I'm quick in product learning so I'm confident I can provide quality help for your customers.
I have maintained a 9/10 rating on my customer service survey while I'm still in the BPO industry.
Let's work together!
College of Sciences, Technology and Communications Inc.,
Team Management
Dealing with customer and providing customer assistance
Dealing with customer and providing customer assistance
Cashier/Encoder/Manual Inventory
Visual Inspector for Quality Assurance and Manual Packaging
Visual Inspector/Quality Assurance and Manual Packaging
Generate leads and get prospective client
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
I've known Jessa for several years. She has excellent communication skills. In addition, she is extremely organized, reliable and computer literate. Jessa can work independently and is able to follow through to ensure that the job gets done.
Jessa is very flexible and willing to work on any project that is assigned to her. She was quick to volunteer to assist in other areas of company operations, as well. She would be a tremendous asset for your company.