2017
Associate in Computer Technology
College of Sciences, Technology and Communications Inc.,
More Info About Me
Are you looking for a reliable Professional Virtual Assistant and Social Media Manager? Hi, I'm Jessa, and I'm the one that you're looking for! I'd love to help you with your business, and I can assure you that I'll be your best asset.
I have always believed that growth necessitates consistency and a defined purpose in all tasks. The only thing important to me is "Trust" when working. The primary thing that makes the company grow and more successful is trusting each other. I can assure you that I will do my best to help your company.
I also have 3years+ of work experience in customer service. I can support customers via calls, email, and chat. I am familiar in CRM Tools, especially in Zendesk. I'm quick in product learning so I'm confident I can provide quality help for your customers.
I have maintained a 9/10 rating on my customer service survey while I'm still in the BPO industry.
Let's work together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content /Article Writing
Lead Generation
Certificates
My Experience and Education
2024
-
2024
IWS Digital
(Shift Operation Lead)
Team Management
2020
-
2022
Alorica Philippines Inc
(Customer Service Representative)
Dealing with customer and providing customer assistance
2019
-
2020
Concentrix CVG Philippines Inc.
(Customer Service Representative)
Dealing with customer and providing customer assistance
2019
-
2020
Canaly Food Stall
(Sales Agent)
Cashier/Encoder/Manual Inventory
2019
-
2019
Va Component Inc
(Production Worker)
Visual Inspector for Quality Assurance and Manual Packaging
2017
-
2019
Ichinomiya Philippines Corporation
(Production Worker)
Visual Inspector/Quality Assurance and Manual Packaging
My Services
Lead Generation
Generate leads and get prospective client
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content / Article Writing
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Pretty Caballe
I've known Jessa for several years. She has excellent communication skills. In addition, she is extremely organized, reliable and computer literate. Jessa can work independently and is able to follow through to ensure that the job gets done.
Ria Angelica Lariba
Jessa is very flexible and willing to work on any project that is assigned to her. She was quick to volunteer to assist in other areas of company operations, as well. She would be a tremendous asset for your company.