Blank Year
Bachelor of Science in Geodetic Engineering
University of Southern Philippines Foundation
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I am passionate about helping businesses streamline their operations and achieve their goals. I pride myself on my ability to adapt quickly to new challenges and consistently deliver high-quality results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Infused Media & Co.
(Client Relations Executive)
Generating leads to expand our client base and drive business growth.
Setting appointments and managing schedules for clients and team members.
Providing administrative support, including organizing documents and handling correspondence.
Building and nurturing strong relationships with clients.
Leading and managing a team to achieve targets and objectives.
2022
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2023
Family Medical Supplies
(Healthcare Executive)
Contact Diabetic patients to inform them about the product or service we're offering
under Medicare.
Set appointments and schedule meetings/tasks for qualified diabetic patients.
Communicate with patient's Doctor's about their prescription and also for referrals
2022
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2023
First Step Virtual Services
(Client Success Manager)
• Manage a team and ensure they meet timelines.
• Collaborate with other development teams.
• Calling lead clients, sending emails, and closing deals.
• Handles administrative tasks.
2021
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2022
SocialFly Press Inc.
(Team Manager - Lead Gen. & Appointment Setter)
• Responsible for the day-to-day activities and guidance of team members.
• Sets targets, implement guidelines, assist with any issues the employees may have and ensure that everyone is working towards the same goal
2019
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2022
WorldRemit
(Junior Customer Care Executive Tier 2)
• Assist customers via calls, chat, messaging, and email using the salesforce tool.
• Review transactions and identify suspicious activities.
• Monitor and release transactions.
2016
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2019
Sykes Asia Inc.
(Customer Service and Technical Support Representative)
Assist customers via calls, chat, and email
First point of contact with any inquiry and troubleshooting.
Support new hires and take escalations calls.
Provide quality customer support across the United States and the United Kingdom.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.