Hey I am Jessa Mae

More Info About Me

My name is Jessa Mae Fabia, and I am a 30-years-old professional with a diverse range of experiences and a strong commitment to excellence. I am highly dependable, a fast learner, and resourceful, with a strong sense of integrity. I have a proven track record of working effectively with minimal supervision and consistently ranked among the top performers in my team.

With a diverse background in customer service, sales, and compliance analysis, I bring a unique blend of skills that drive both customer satisfaction and business growth. Over the past four years, I have honed my abilities in customer service with companies like Airbnb and Meta, where I specialized in ensuring smooth and compliant operations. My experience at Expedia further refined my sales acumen, allowing me to consistently meet and exceed sales targets while delivering personalized service.

My journey began in the customer service sector, where I developed a strong foundation in communication, problem-solving, and client relationship management. At Airbnb, I was responsible for onboarding new hosts, managing property listings, and ensuring a seamless guest experience. This role required meticulous attention to detail and a proactive approach to resolving issues, which I handled with efficiency and empathy.

In my role as a Tele sales Representative at Expedia, I excelled in driving sales for travel-related services, including hotel bookings, flights, and car rentals. My ability to build rapport quickly with clients and understand their needs allowed me to provide tailored solutions that boosted both customer satisfaction and revenue. I am skilled at closing deals on the first call, an ability that is crucial for high-pressure sales environments.

At Meta, I worked as a Sanctions Compliance Analyst, where I was tasked with filtering profiles and comparing details to sanctioned individuals and entities. This role required a keen eye for detail, a thorough understanding of regulatory standards, and the ability to process complex information quickly. My work ensured that the company remained compliant with international laws, safeguarding both the company’s reputation and its customers.

Throughout my career, I have demonstrated a strong aptitude for adapting to new tools and technologies. Whether it's mastering property management systems for Airbnb, navigating sales platforms at Expedia, or utilizing compliance software at Meta, I quickly learn and leverage new technologies to enhance performance and achieve goals.

I am deeply passionate about helping businesses grow by delivering exceptional service, driving sales, and ensuring compliance with industry standards. My commitment to excellence, combined with my diverse skill set, allows me to contribute positively to any team and consistently achieve high-quality results. I am excited to bring my expertise to new challenges and continue growing as a professional in environments that value dedication, innovation, and customer-focused solutions. Let’s Connect!!!!!

I’m eager to discuss how my expertise can make a positive impact on your business. Reach out today, and let’s start achieving your goals together!