2023
Bachelor of Elementary Education
Western Mindanao State University
Who I Really Am 💡
Hey there! I'm Jessa Marie P. Cruz, a 24 year old fresh graduate from Western Mindanao State University, holding a Bachelor's degree in Elementary Education. In a professional setting, I'm known for my responsibility, adaptability, and knack for getting things done efficiently.
I pride myself on my strong communication skills, and I genuinely enjoy connecting with people from all walks of life. As a virtual assistant, I'm on a mission to simplify your workload and support you in achieving your goals. Be it handling emails, setting up appointments, or delivering top-notch customer service, count on me to provide reliable and efficient assistance. Let's team up and make your work life a whole lot smoother!
My Skills and Competencies
Email Management
Calendar Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
August
-
October 2023
Virtual Assistants
(Chat Support (Non-Voice))
- Responding to customer inquiries
- Providing product or service information
- Adhering to company policies and guidelines
- Maintaining professionalism and attitude
- Meeting performance metrics
August 2022
-
July 2023
SLAY Make – up Studio (ON – CALL)
(Assistant of the Make – up Artist)
• Making sure that the kits are well organized and sanitized
• Handling requests and queries of the clients appropriately
• Manage scheduled appointments and bookings of the clients
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Encoder
Performs various tasks related to entering, updating, and organizing data in digital formats.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.