2014
AB Filipino
MSU – Iligan Institute of Technology
More Info About Me
I am a teacher by profession, subject matter expert and a customer consultant. I dedicated the early years of my career molding and educating the young generation. I then took a reroute and took a corporate job as a customer support. I have been in Phone, Email and Chat channels assisting customers and making sure they get an excellent customer experience. Being able to share my knowledge and skills as a Subject Matter Expert to newbies and tenured teammates has been one of the best opportunities I've had and it has honed my leadership skills.
My Skills and Competencies
Social Media Management
SEO
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2022
RealPage Inc.
(Vendor Credentialing Specialist)
• Assisting vendors in processing the documents required by their clients, the management companies.
• Making follow ups on missing requirements and enrollment renewals
• Updating vendors on their status so they can start working in the properties and get paid by their clients.
March 2021
-
June 2021
Curogram
(Inside Sales Manager)
• Set appointments for clinics/medical companies
• Conduct product/sales demonstration
• Manage client's account
2016
-
2021
ePerformax Contact Centers & BPO
(Customer Consultant)
• Respond to contacts such as calls, email, and chat correspondence in order to satisfy the needs of customers
• Provide customers with product and service information
• Identify, research, and resolve customer issues and general inquiries
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Search Engine Optimization (SEO)
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.