2014
Bachelor of Secondary Education major in English
Saint Peter’s College of Toril
More Info About Me
I'm a licensed English teacher with over 8 years of experience helping students improve their language skills. I also have 2 years of experience in customer service and technical support, which honed my problem-solving and communication abilities. Now, I'm working toward becoming a medical virtual assistant, where I can use my skills to support healthcare professionals and make a positive impact.
My Skills and Competencies
Social Media Management
Healthcare Professionals
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Freelancer
(ESL Teacher)
Design and deliver engaging lesson plans tailored to the unique English language needs of Japanese and Korean students. Conduct focused preparation sessions for standardized English exams such as IELTS, TOEIC, and TOEFL.
2017
-
2022
eSuccess, Inc.
(ESL Teacher)
Developed and taught engaging lesson plans designed to cater to the varied English language needs of Japanese students. Led focused preparation sessions for standardized English exams, such as EIKEN, IELTS, TOEIC, and TOEFL.
2015
-
2016
Alorica
(Subject Matter Expert)
Assisted in training new data entry personnel on healthcare data entry protocols and best practices. Contributed to the development of training materials to ensure a smooth onboarding process.
2014
-
2015
Teleperformance
(Technical Support Representative)
Expertly guided customers through the process of activating cable, telephone, and internet services. Provided technical assistance to resolve common issues related to service setup, ensuring a smooth onboarding experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Healthcare Professional
Your main role is to provide medical care, support, and advice to patients.