Hey I am Jessa

More Info About Me

I like to help people succeed with their business and their brands. Always looking for opportunities to improve myself, I'm an excellent communicator that takes pride in my work as a Social Media Manager and HR professional.
My favorite part of the job is making a real difference in other people's lives and businesses.

Jessa C. Balboa
Mabalacat City, Philippines
Freelancer
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My Skills and Competencies

Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Blank Year
Bachelor of Science in Business Administration Major in Management

SACT- Saint Mutien College

2019 - 2022
Jewelhouse Pawnshop & Jewelry
(HR Assistant)

• Assist with day-to-day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Conducts initial interview
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Communicate with public services when necessary
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct orientation to newly hired employees
• Social Media Management
• Create FB postings and Company’s tarpaulin

2018 - 2018
IQOR, Phils.
(Customer Service Representative)

• Answering customer questions as they come through email, chat, or phone.
• Reviewing email and either answering inquiries or routing them to the appropriate internal team.
• Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
• Creating documentation to help customers resolve their issues. Assisting with commission and reward issues

2016 - 2018
Jewelhouse Pawnshop & Jewelry
(Area Supervisor)

• Managing the workflow of employees, creating team schedules and delegating tasks
• Assessing the work performance of employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance
• Reporting performance records and evaluations to HR and Senior Management

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mabalacat City,
Philippines


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