Bachelor of Science in Hotel and Restaurant Management
Laguna State Polytechnic University
Hi there! My name is Jessa, but you can call me Jess. I am 30 years old from the Philippines. I took up a Bachelor of Science in Hotel and Restaurant Management. I am married and a mother to a 4-year-old boy. I owned the Heze Fashion Boutique Facebook page, a small business catering to different thrift clothes for women.
I worked in one of the Non-life Insurance companies for about four years. In that time, I am trained to handle the admin works to organize the different hard or soft copy files. A few months later, my hardships had borne fruit. They trusted me to manage one of their accounts. I experienced communicating different types of clients through phone, email, and walk-in. Working with them as a Marketing Assistant is a privilege, as it helps me develop my proficiency in Microsoft Office for the Data Entry field. I took General Virtual Assistant training to expand my knowledge of it.
I have no prior professional experience, but I am happy to use my talents and enthusiasm to help clients and my determination to obtain productive outcomes by committing my skills to your business, because your success is also my success!
Laguna State Polytechnic University
➢ Promoting and selling the products of company.
➢ Visits intermediaries on case to case basis;
➢ Assisting walk-in, on phone and email clients for their inquiries regarding the term and condition of the product and other concerns;
➢ Policy issuance for New Business, Renewals and Endorsement;
➢ Assisting to follows-up account renewals with the producers;
➢ Assisting to follows-up claim status, Collection for SOA, premium and check status;
➢ Remind clients for bounced check (Encoding);
➢ Assisting intermediaries and walk-in client for policy and claim inquiries;
Performs other duties that may be assigned of the Department Head from time to time.
Supervising and maintaining the good quality of product within the handled store to avoid losses.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.