2006
Two Year Computer System Technology
University of Rizal System- Morong
My Skills and Competencies
Bookkeeping
Data Entry
Content Creator
Certificates
My Experience and Education
2013
-
2018
HKT Teleservices
(Customer Care Specialist II)
Answering calls about customers inquiries, making sure that the agents follow the call flow. Assist agents who are having difficulties with process.
2012
-
2013
Teletech Customer Care Management Phil. Inc
(Technical Support Representative)
Provide troubleshooting and technical support for mobile phone
2012
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2012
SM Department Store ( SM Marikina)
(Store Consignor)
Provide assistance to customers about the product, conduct inventory.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.