2021
Bachelor of Secondary Education
The Bearer of Light and Wisdom Colleges
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Certificates
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My Experience and Education
2022
-
2024
Concentrix Philippines - Alabang
(Customer Service Representative - Billing)
Assists customers when it comes to billing matters. Answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services.
July 2024
-
Current
Conduent Philippines - Pasay
(Customer Experience Associate III)
Assisting members/patients regarding healthcare insurance. Our responsibilities are as follow:
* Checking status of pre and prior authorization.
* Assisting patients/members with Billing questions.
*Assisting how to file and check the status of the claim.
*Scheduling appointment and transportation for patients/members.
My Services
Medical Biller
NA
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.