2018
Bachelor of Secondary Education Major in General Science
Urdaneta City University
More Info About Me
Tech enthusiast with a creative edge! Honed the art of crafting digital narratives that captivate and engage. With a flair for Graphic Design, I turn ideas into visually stunning realities. Passionate about blending strategy and creativity to leave a lasting impact. A social media manager, a freelance graphic designer, and an Educator by profession with a dedication to sharing knowledge and inspiring future generations. When I'm not strategizing, designing, or teaching, you'll find me with a cup of coffee in hand, fueling my creativity and exploring new local destinations. Let's connect and collaborate to bring innovation to life!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2023
Urdaneta City University
(College Instructor)
• Designing curriculum content and teaching materials in alignment with educational objectives.
• Managing social media pages and serving as a learning management system (LMS) support.
• Plan and Design Publication Materials.
• Deliver engaging lectures and discussions that promote critical thinking, problem-solving, and communication skills.
• Cultivate an inclusive classroom environment, offering guidance and mentorship to students, and evaluating their progress.
• Encouraging research projects to foster curiosity and academic growth. Staying current in my field through continuous learning, actively engaging in scholarly activities, and contributing to the institution's academic reputation.
• Collaborating with peers and administration, contributing to curriculum development and program enhancement.
2018
-
2019
Sutherland Global Services Inc
(Customer Support Associate / Technical Support Associate)
• Provides technical assistance to customers through various communication channels, including phone, email, chat, and remote support tools.
• Diagnosing and troubleshooting technical issues related to hardware, software, applications, and network connectivity.
• Guiding customers through step-by-step solutions and aiding in the setup and configuration.
• Documenting and tracking customer interactions, issues, and solutions in our company's database.
• Collaborating with cross-functional teams, and actively contributing to identifying and communicating potential product improvements based on valuable customer feedback.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.