2013
Bachelor of Technical Teacher Education
Marikina Polytechnic College
More Info About Me
Hi! It’s Jerome Corong. I am an expert in Virtual Assistance. I am a hardworking and self-motivated assistant with hard work and intelligence, I can assure my clients the best of service and drastic success.
I have been working in customer service industry for 6 years, and I have gained enormous knowledge in this field. I am skillful in computer and any communication jobs. I have certified with the course-work about virtual assistance and I take great care of my clients by giving them uninterrupted ministration with high speed of internet and 100% of my time and effort in doing my job.
Furthermore, I am expert on
Scheduling appointments
Creating Presentation
Providing Customer Service
Booking/Travel management
Organizing Skill
Updating Database
Problem Solving Orientation
Planning
Mail Communication
Photo/video editing
Writing Content
Customer Service
Computer Proficiency
I believe in hard work and honesty. I am always interested in making long term professional relationships with my clients to ensure that every project becomes successful. I can assure you that you will never regret your decision for hiring me.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2020
Bakasyonista Express Travel and Tours
(Account Executive)
• Client Relationship Management:
• Build and nurture strong relationships with corporate clients, tour operators, travel agents, and other key accounts.
• Serve as client’s main point of contact, addressing their inquiries, concerns, and travel requirements.
• Conduct regular client meetings, presentations, and business reviews to understand their needs and provide personalized travel solutions.
• Maintain accurate client records, including contact details, preferences, and travel history.
• Anticipate client needs, proactively offer recommendations, and provide exceptional customer service at all stages of the travel process.
• Sales and Business Development:
• Identify new business opportunities and develop strategies to expand the agency's client base.
• Actively prospect for potential clients, and attend industry events and networking opportunities to generate leads.
• Prepare and present compelling travel proposals, highlighting the agency's offerings and competitive advantages.
• Negotiate contracts, pricing, and terms with clients, ensuring a win-win situation for both parties.
• Collaborate with the marketing team to create promotional materials, campaigns, and initiatives to attract new clients.
• Travel Planning and Consultation:
• Possess an in-depth knowledge of various travel destinations, accommodations, transportation options, and tour packages.
• Listen to clients' preferences, needs, and budgetary constraints to provide customized travel itineraries.
• Research and gather information on travel options, including flights, hotels, activities, and visas.
• Present detailed travel plans, itineraries, and cost estimates to clients, incorporating their feedback and making necessary adjustments.
• Provide guidance on travel regulations, documentation requirements, and health and safety considerations.
• Collaboration and Coordination:
• Collaborate closely with internal teams, including the operations department, marketing team, and product development team.
• Coordinate with these teams to ensure seamless execution of client requests, resolve any operational challenges, and deliver exceptional customer service.
• Communicate client requirements, preferences, and special requests to the relevant departments, ensuring smooth trip arrangements.
• Coordinate with external travel suppliers, such as airlines, hotels, and tour operators, to secure bookings and negotiate favorable terms.
• Reporting and Analysis:
• Track key performance metrics, analyze sales data, and generate reports to evaluate the effectiveness of sales strategies.
• Monitor revenue growth, client retention rates, and customer satisfaction levels.
• Identify trends, market opportunities, and potential challenges, providing insights for strategic decision-making.
• Participate in sales meetings, share market feedback, and contribute to the development of sales plans and targets.
• Qualifications and Skills:
• Bachelor's degree in Tourism, Hospitality Management, Business, or a related field.
• Proven experience as an Account Executive or in a similar client-facing role within the travel industry.
• Deep knowledge of travel destinations, accommodations, transportation services, and tour packages in the Philippines and internationally.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships.
• Strong sales and negotiation abilities, with a track record of meeting or exceeding targets.
• Exceptional customer service skills, with a focus on exceeding client expectations.
• Proficiency in travel reservation systems and online booking platforms.
• Familiarity with travel regulations, visa requirements, and health and safety
2016
-
2019
Mercury Drug Corporation
(Pharmacy Assistant)
Customer Service:
• Greet and assist customers in a friendly and professional manner.
• Answer inquiries regarding prescription medications, over-the-counter products, and general health-related concerns.
• Process customer prescriptions accurately and efficiently.
• Provide guidance on proper medication usage, dosage instructions, and potential side effects.
• Direct customers to appropriate healthcare professionals or escalate complex queries to the pharmacist.
• Prescription Dispensing and Order Management:
• Assist the pharmacist in preparing and dispensing medications as per prescriptions.
• Accurately label and package medications, ensuring proper instructions and dosage information are included.
• Maintain strict confidentiality and adhere to privacy regulations when handling customer prescriptions and information.
• Receive and process medication orders from healthcare professionals and customers.
• Monitor prescription inventory levels, request restocking when needed, and assist with inventory management tasks.
• Inventory Management:
• Assist in receiving, unpacking, and organizing pharmaceutical supplies and products.
• Conduct regular stock checks to ensure accurate inventory levels.
• Rotate stock and check expiry dates to maintain product freshness and compliance.
• Report any discrepancies, shortages, or expired medications to the pharmacist promptly.
• Help maintain a clean and organized pharmacy environment.
• Administrative Duties:
• Perform general administrative tasks, such as filing, record-keeping, and data entry.
• Ensure accurate documentation of medication dispensing, inventory records, and customer profiles.
• Collaborate with the pharmacist and other team members to maintain accurate and up-to-date records.
• Assist with billing and payment processing for pharmacy services.
• Contribute to the implementation of standard operating procedures (SOPs) and quality improvement initiatives.
• Compliance and Safety:
• Adhere to all applicable laws, regulations, and ethical standards governing pharmacy practice.
• Maintain a high level of awareness regarding patient safety and medication handling protocols.
• Comply with medication storage requirements, including temperature monitoring and maintenance.
• As necessary, assist in monitoring and reporting adverse drug reactions or incidents to the pharmacist or regulatory authorities.
• Qualifications and Skills:
• High school diploma or equivalent qualification.
• Pharmacy Assistant Certification or similar training is preferred but not mandatory.
• Previous experience in a pharmacy or healthcare setting is advantageous.
• Knowledge of pharmaceutical products, prescription medications, and common over-the-counter drugs.
• Familiarity with pharmacy operations, inventory management, and prescription processing systems.
• Strong customer service skills and the ability to communicate effectively with diverse individuals.
• Attention to detail and accuracy in handling medications and maintaining records.
• Basic computer literacy and proficiency in pharmacy-related software or systems.
• Excellent organizational and multitasking abilities.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required.
2014
-
2016
San Lorenzo Ruiz de Manila School
(Teacher)
Curriculum Planning and Delivery:
• Design and develop lesson plans aligned with the curriculum and educational standards.
• Employ various instructional strategies and resources to engage students and promote active learning.
• Deliver effective and well-structured lessons, utilizing appropriate teaching methods and technologies.
• Adapt teaching techniques to accommodate different learning styles and cater to diverse student needs.
• Assess student progress, provide timely feedback, and adjust teaching strategies accordingly.
• Classroom Management:
• Create a positive and inclusive classroom environment conducive to learning and personal growth.
• Establish and enforce classroom rules, procedures, and disciplinary measures, promoting mutual respect and a safe learning atmosphere.
• Manage student behavior, address conflicts, and promote effective communication among students.
• Foster a supportive and inclusive classroom culture that celebrates diversity and encourages collaboration.
• Student Assessment and Evaluation:
• Develop and administer formative and summative assessments to evaluate student learning outcomes.
• Provide constructive feedback on assignments, projects, and examinations to support student growth.
• Maintain accurate records of student attendance, grades, and academic performance.
• Conduct parent-teacher conferences and communicate regularly with parents or guardians to discuss student progress.
• Individualized Support and Differentiation:
• Identify and address individual student strengths, weaknesses, and learning challenges.
• Implement strategies to support students with diverse learning needs, including those with disabilities or special requirements.
• Provide extra assistance or enrichment activities to promote academic growth and meet individual student goals.
• Collaborate with other professionals, such as counselors or special educators, to develop personalized education plans.
• Professional Development and Collaboration:
• Stay updated with the latest educational trends, teaching methodologies, and subject knowledge.
• Engage in continuous professional development activities, including workshops, seminars, or further education.
• Collaborate with colleagues, participate in staff meetings, and contribute to the overall improvement of the school.
• Engage in reflective practices, self-assessment, and seek feedback to enhance teaching effectiveness.
• Parent and Community Engagement:
• Establish and maintain positive relationships with parents or guardians, keeping them informed about student progress, activities, and school events.
• Attend parent-teacher meetings, open houses, and school events to foster a strong school-home partnership.
• Participate in community outreach programs, initiatives, or extracurricular activities to support the holistic development of students.
• Qualifications and Skills:
• Bachelor's degree in Education or a relevant subject area (Master's degree and teaching certification may be required for some positions).
• Proven experience in teaching, preferably in the specific subject or grade level.
• Excellent knowledge of instructional methodologies, curriculum development, and educational technology.
• Strong communication and interpersonal skills to effectively engage with students, colleagues, parents, and the broader community.
• Patience, empathy, and the ability to establish rapport with students of diverse backgrounds and abilities.
• Strong organizational and time-management skills to handle multiple responsibilities and meet deadlines.
• Adaptability and flexibility to adjust teaching strategies based on student needs and changing circumstances.
• Passion for continuous learning, professional growth, and a commitment to staying updated with educational advancements.
• Familiarity with relevant educational policies, regulations, and child protection guidelines.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.