Hey I am Jerome

More Info About Me

You can call me Jerome a driven professional with an unwavering passion for delivering exceptional results. My relentless commitment and strategic focus ensure that company goals aren’t just met but transformed into resounding successes. Your satisfaction fuels my motivation, and I pledge to deliver top-tier service with precision and excellence. Confident in my ability to grow, I’m dedicated to honing my skills to become an indispensable asset. Eager to learn, adapt, and thrive, I’m ready to elevate your organization to new heights.

Jerome Hacutina
Blank, Philippines
jerome_hacutina@yahoo.com
Freelancer
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My Skills and Competencies

Social Media Management
Amazon Expert
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Amazon Product Research

Virtual Assistant Alliance Philippines

2023
Amazon Virtual Assistant

PROVA Virtual Assistant Philippines

2023
Graphics Design & Video Editing

PROVA Virtual Assistant Philippines

2023
Social Media Management

PROVA Virtual Assistant Philippines

2020
Business Management

Filipino Institute of Bahrain

2019
Communication Skills

Berlitz Bahrain

2018
Customer Service

Berlitz Bahrain

2017
Marketing & Sales

AMA International Training Institute Bahrain

2010
Computer Hardware Technology

Datamex Institute of Computer Technology

2004
Lathe Machine Operation

(TESDA)Technical Education and Skill Development Authority

2023 - 2025
Emaar Entertainment W. L. L
(Guest Service Agent)

• Welcoming guest as they arrive and making a positive first impression
• Explaining the concept of the game to the customer
• Assisted guests with activity safety instructions
• Resolve customer complain and problem calmly and effectively
• Developed long-term relationships with customers which increased repeat business
• Maintained customer satisfaction with forward thinking strategies
• Responsible for updating and maintaining Standard Operational Procedures, forms, checklist for the activity
• Handled cash, and credit card transaction
• Enthusiastic, Playful, Fun personality that works great with kids to ensure that they are playing and happy.

2023 - 2023
SISLER
(Food Service Worker)

• Deliver food orders from the kitchen to customer’s tables rapidly and accurately
• Act as the contract point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkin
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
• Ensure food is served in accordance with safety standards
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers feedback or request
• Make sure families with young children get kids menus and special silverware sets

2021 - 2023
VR Cube
(Assistant Unit Supervisor)

• Greeting the customers
• Explaining the concept of the game to the customer
• Assisting needs and wants of the customer
• Sanitizing the equipment’s before and after using of the customer
• Maintaining the cleanliness and orderliness of the shop
• Making Inventory
• Making orders in the shop needs
• Updating my superior about inquiries, concerns and suggestions of the customer
• Counting the cash float before making any transactions
• In charge of making daily closing report
• Bidding goodbye to the customer after playing.

2015 - 2021
Seef Entertainment
(Rides Operator)

• Greet guests when they arrive at the amusement park and ask them which ride, they would like to embark on
• Provide guests with information on ticket prices and the time frame of each ride that they are interested in
• Cycle guests through the amusement park and lead them to their choice of ride
• Buckle in guest properly and securely
• Assist guests in embarking and disembarking from the ride
• Inspect rides and surrounding areas several times a day to ensure safety
• Inform management of any fault in rides that may be keeping them from working at optimum level

2014 - 2015
Alshaya Trading Co W.L.L.
(Stockroom Assistant)

• Checked in product deliveries providing an accurate accounting of quantities and items
Received to assured that receiving records reflect an accurate accounting of good delivered
• Organizing and managing stockroom
• Putting security tags to all product
• Preparing items for replenishment on the shop floor
• Greeted and assisted customers in the store
• Provided accurate product information
• Merchandised, stocked and replenished the selling floor constantly
• Offered customers with exemplary and timely service
• Handled cash, and credit card transaction
• Stock take

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Amazon Expert

I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Blank,
Philippines
Email :
jerome_hacutina@yahoo.com


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