Bachelor of Science in Business Administration (Major in Management)
Bulacan State University
I am able to handle multiple tasks on a daily basis, a dependable person who is great at time management.
Bulacan State University
• Answer questions about their bank account, credit card, personal loan and mortgage account.
• Asked open-ended questions to determine which products or services would be the best fit for customers’ needs.
• Handled inbound/outbound customer’s chat, call and emails.
Answer customer queries via inbound calls, and help the customer find the correct postpaid plan, mobile phone, and broadband plan resolving customer complaints.
Answer billing queries and handle technical support. Sell services like mobile plans, tablet plans, broadband plans, and paid TV plans.
Help customers with complaints and questions, give customers information about products and services.
Search the Internet for information on a wide variety of topics.