Still studying
BS Business Administration
Christ the King College of Science & Technology
More Info About Me
An aspiring virtual assistant/freelancer with more than 3 years of work experience in the BPO Industry and 4 months of experience as an office administrator. Have a knack for moderating and manipulating social media sites and a passion for the internet. I'm confident in my ability to make anything I put my mind to successful. I work quickly, confidently, and efficiently because I love what I do. I'm extremely motivated and a great manager of time. Furthermore, I believe that my organizational and analytical skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork.
My Skills and Competencies
Customer Service
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
NOV 2021
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JANUARY 2022
TELUS INTERNATIONAL PHILIPPINES
(OPERATIONS SUPPORT REP. ( CHAT SUPPORT))
Navigates and provide resolution to sensitive situations about Social Media and Google Apps
JULY 2020
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JULY 2021
CSS CORPORATION
(TECHNICAL SUPPORT ENGINEER REP.)
• Provide technical and network problem resolution,
• Troubleshooting and diagnose technical issues related to internet
• Connectivity. Assisting with computer navigation and troubleshooting email issues.
MARCH 2019
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AUGUST 2020
GEBBS HEALTHCARE SOLUTIONS PH.
(CUSTOMER SERVICE ASSOCIATE)
• Handling different department in the U.S for Financial Billing and handles Medical Charts Account and Patients Registration Information Account.
My Services
Customer Service
I appreciate clients' time, maintaining a friendly demeanor, and giving informed and accessible resources.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.