2013
Computer System and Network Technology
AMA Computer Learning Center
More Info About Me
Hi! I'm Jeric
I love organizing, planning and creating. The skills I've honed as a Customer Service Representative/Data Entry transfer perfectly into my role as Virtual Assistant. I love helping people with professional and personal projects.
I can help you tackle the tedious parts of your work, freeing up your valuable time to focus on growing your business, or spending more time with your family. My goal is to help you take the stress away, and provide the perfect solution for your busy schedule.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2024
Optum Global Solutions
(Inpatient Care Coordinator)
Responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. Do outbound calls to obtain patients status whether SIH or Discharged. Managing admin tasks to ensure and time update of files. On-the-job training as Reports Analyst.
2020
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2021
Telepeformance
(Customer Service Representative)
Responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions.
2018
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2019
TSA Philippines (Telstra)
(Order Management Officer)
Manage all communication with all sales department orders and process all customer orders and shipments of products and ensure optimal practices for all processes.
2016
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2018
Adec Innovation Inc.
(Business Process Associate Senior)
Codes, searches, examine, reviews, screen types, and proofs the valid documents as required by the project.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.