Blank Year
Bachelor of Science in Education Major in English
Liceo de Cagayan University
This is me!
Hello! My name is Jeremy but my friends call me Jem. I am a goal digger person who loves to set goals and work closely with the team to make ends meet. I also love getting new ideas by surfing the web, watching TV shows, streaming movies and music, and traveling a lot. I am so excited to meet and work with you with the aim to make your business grow over time.
I have gathered three years of customer service experience and almost 5 months of experience in cold calling, appointment setting, and also in virtual assistance. I also commit to working on improving my career over time so working with you makes me so excited about winning your business together.
My Skills and Competencies
Social Media Manager
Customer Service
Data Entry
Content Creator
Appointment Setting
Certificates
×
![]()
My Experience and Education
2022
-
present
ETN America
(Cold Caller/Appointment Setter)
I am tasked to do cold calling to customers for home improvements, housekeeping, solar panels, and real estate.
2018
-
2021
Teleperformance
(Customer Service Representative)
Handles general account/service inquiries which includes billing, upselling services of features, basic troubleshooting and answering calls for a US telco account.
2021
-
present
Freelancing
(Cold Caller/Appointment Setter)
Calling leads provided by the client to offer insurance services and update the CRM for leads with the aim to convert them to sales
2021
-
2022
Alorica
(Technical Support Specialist)
Handles basic billing inquiries, account questions and advanced technical troubleshooting for a wireless broadband service for a US telco ISP provider.
My Services
Customer Service
taking care of the customer's needs by providing and delivering high-quality service and assistance.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.