2019
Accountancy, Business and Management (ABM)
Central Colleges of the Philippines
Your Go-To Virtual Assistant: Meet Jerry
Hi! I'm Jeremiah, but you can call me Jerry, a dependable VA who helps keep your tasks organized, your schedule clear, and your day running smoothly. I'm 24 years old and currently living in Manila. I am currently single with no kids.
I’m a customer service representative and a social media manager who believes in the power of good communication, empathy, creative problem-solving, creativity in making content, strategic thinking, and consistency. I studied the Accountancy, Business, and Management strand (ABM) during my academic years and had training recently for General Virtual Assistant. I’m goal-oriented, professional, and adaptable—always aiming to bring value to every interaction.
If you're looking for a reliable VA, let's connect and see how I can support your success.
My Skills and Competencies
Customer Service Representative
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
03/2025
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07/2025
Freelance
(Social Media Manager)
• Managed Facebook and Instagram accounts for a small business client
• Created and edited engaging posts, reels, and promotional materials using Canva and CapCut
• Applied SEO techniques to captions and hashtags to increase reach and engagement
• Scheduled and published content consistently using Facebook Creator Studio
• Monitored page insights and adjusted strategies to improve follower growth and interaction
01/2020
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05/2023
Sutherland Global Services
(Customer Service Representative)
• Handled customer inquiries, billing support, and account management via calls
• Processed and tracked orders, ensuring accurate and timely fulfillment
• Promoted and upsold mobile devices and plans based on customer needs
• Coordinated with internal departments via chat for complex issue resolution while keeping customers informed
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.